For Water & Sewer issues, click here to make a service request online or call 972-205-3210 to speak with a Water Operator.
 
If you have received an automated telephone call or email form Garland Water and would like to track your request, click here

For questions about your water bill, call customer service at
972-205-2671 or visit their website.

Click here to pay your utility bill online

Did we Fix Your Problem? Let us know. For other online surveys, please visit our customer feedback center

Click here for Backflow Program information

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Line Locates:

For City water and sewer line locates, please contact TESS (formerly Dig Tess) for utility line locates two (2) days before digging.

TESS: 8-1-1 or 1-800-344-8377 or 1-800-245-4545

http://www.texas811.org/

Click here for an explanation of what happens after you contact TESS

*Note: Garland Water Utilities will locate water or sewer mains; we will not locate service lines (laterals) and also cannot locate lines on private property.


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Seasonal Algal Bloom information

Consumer Confidence Report (CCR) - a report on water quality in Garland, Texas for 2009.
 
Garland Water Utilities Awards
 
For our Fleet Green initiative, click here