Recovery Resources

Winter Storm Recovery Resources - 2021

Photo of Water Department crews repairing broken lines.

In the wake of recent winter storms, the City of Garland, FEMA and other agencies offer recovery resources and other assistance.

Garland utility bill info, utility bill Q&A video

FEMA Assistance - Garland individuals and business owners who sustained losses in the winter storm can now apply for assistance by registering online at www.DisasterAssistance.gov or by calling 800-621-3362 or 800-462-7585 TTY. Don't fall prey to misinformation. Check out these FEMA facts. Your application must be submitted by April 21, 2021.

City of Garland Programs are available to assist income-eligible homeowners in Garland with emergency home repairs such as frozen pipes, HVAC repairs, and electrical repairs.  Please see the income limits table below and if your household falls within those income limits, call 972-205-2130 to obtain information to apply.  

Income levels are as follows:

1 Person - $48,300
2 People - $55,200
3 People - $62,100
4 People - $68,950
5 People - $74,500
6 People - $80,000
7 People - $85,500
8 People - $91,050

The Garland Building Inspection Department is waiving permit fees for work related to winter storm repairs. The department’s webpage contains a list of current plumbing contractors and other resources property owners might need.

Helpful information from the Texas Department of Insurance of what to do After the Storm.

The Small Business Administration issues low interest loans to individuals and businesses to support recovery, 800-659-2955. More SBA Loan information, en Español.

The Texas Workforce Commission is accepting applications for Disaster Unemployment Assistance through March 26 for Texans who lost their jobs, along with self-employed individuals who have been unable to work. twc.texas.gov or 800-558-8321.

Supplemental Nutrition Assistance Program (SNAP) benefits for food replenishment - call 211, option 2 or visit hhs.texas.gov or yourtexasbenefits.com

Substance Abuse and Mental Health Services Administration - Disaster Distress Helpline: 800-985-5990

Resources for Texans with Special Needs: 877-541-7905 or accessibleemergencyinfo@gmail.com..

Texans Credit Union Emergency Assistance - 800-843-5295 https://www.texanscu.org/home/resources/emergency-relief

HUD Disaster Home Relief - 202-708-0685 https://www.hud.gov/press/press_releases_media_advisories/hud_no_21_028

Tax Relief in Disaster Situations - 866-562-5227 - https://www.irs.gov/newsroom/irs-announces-tax-relief-for-texas-severe-winter-storm-victims

Legal Aid of North West Texas - Disaster Assistance Hotline - 855-548-8457 En Español

How to find these resources video.

Additional Resources


Animal Services 

SPCA of Texas 214-742-7722
https://www.spca.org/

Dallas County Animal Response Team
214-653-7980
https://www.dallascounty.org/ departments/hsem/cart.php

Children’s Services 

World Vision North Texas
972-790-1204
https://www.worldvisionuspro grams.org/north_texas.php

Disaster Services 

First United Methodist Church of Garland
972-272-3471

Jewish Family Service of Greater Dallas
972-437-9950
https://jfsdallas.org/dallas- tornado-updates

American Red Cross
214_678-4800
https://www.redcross.org/loca l/texas/north-texas/about- us/locations/dallas-fort- worth.html

Adventist Community Services
817-641- 7679
https://www.texas-acs.org/

Metrocrest Social Services
972-446-2100
https://www.metrocrestservic es.org/services.php

Buddhist Tzu Chi Foundation
972-680-8869
https://tzuchi.us/offices/dallas

United Methodist Church- North Texas Conference
972-526-5000 or 800-815-6690
https://ntcumc.org/

Catholic Charities of Dallas, Inc.
866-223-7500
https://ccdallas.org/

Emotional/Spiritual Care 

Victim Relief Ministries
972-400-1163
https://victimrelief.org/

Tree/Limb Removal Assistance

Texas Baptist Men
214-381-2800
https://tbmtx.org/

Volunteer Recruitment/Services 

VolunteerNow
214-826-6767
http://www.volnow.org/about/i ndex.html

St. Vincent De Paul
202-380-9664
https://svdpdallas.org/

The Salvation Army
214-637-8100 or 817-344-1820
https://www.salvationarmydf w.org/

Islamic Relief
972-424-4479
http://irusa.org/

Food Assistance 

North Texas Food Bank
214-330-1396
https://www.ntfb.org/

General Resource Referral 

Community Council of Greater Dallas & 2-1-1
https://www.ccadvance.org/2- 1-1

Senior Adult Services 

The Senior Source
214-823-5700